Shipping and Returns – Collegiate Cycling Gear
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Shipping and Returns

Shipping:

We can ship to virtually any address in the US. If you need international shipping please contact us directly for pricing and options.

We are now using Fulfillment by Amazon for all of our cycling gear!  This helps guarantee you will receive your order in a timely manner.

  • Standard Shipping        5-7 days            FREE
  • Expedited                       2 days                $9
  • Priority                           Next Day            $15

 

Standard Return Policy

Returns:  If you are not 100% satisfied with your purchase, you can return your items for a full refund as long as the items are in original condition and unworn and un-laundered.

For health and safety reasons, no returns will be allowed on items that have been worn unless there is a defect in the construction of the garment.

All garments must have their original tags attached or included in the packages.

Return postage is not included in the purchase so send it back the cheapest way possible with a valid tracking number.

We recommend that you send your returns/exchanges via a trackable carrier (USPS Priority Mail, UPS, Fed-Ex, etc). We are not responsible for lost packages.

If we issue a return label all shipping charges are non-refundable and will be deducted from any refund amount on orders previously shipped free of charge (domestic orders only).  

 

Returns/Exchanges Instructions:

Please send us an email to collegiatecyclinggear@gmail.com and include your order number so we know to be expecting your return.

Include a copy of your original invoice/receipt with the item(s) you are exchanging or returning.

If you are requesting an exchange, please note the new size you would like on the receipt.

Send returns/exchanges to:

Collegiate Cycling Gear, Inc.

3718 Lenox Forest Dr

Midlothian VA 23113

Keep a record of shipment until you receive credit or replacement merchandise.

All refunds will be issued within 24-48 hours of receipt of the item in question.

 

We will quickly respond to all e-mails within 12-24 hours. Just e-mail questions regarding ordering, exchanging or returning items to collegiatecyclinggear@gmail.com